All integrations
SU
Catalogue metadata onlyteam chatv20260615_00

SUPERCHAT

Superchat

Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

17

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

superchat_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • Superchat API Keygeneric_api_key · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 1–17 of 17 actions

Create Contact

SUPERCHAT_CREATE_CONTACT

Create a new contact in Superchat with phone or email handles. Use this tool to register contact details before sending messages. You must provide at least one handle (phone or email). Optional fields include first name, last name, gender, and custom attributes (if predefined in your account settings).

Untrusted display-only summary

Create Template Folder

SUPERCHAT_CREATE_TEMPLATE_FOLDER

Create a new template folder in SuperChat for organizing message templates. Template folders help organize WhatsApp and other messaging templates into logical groups (e.g., Marketing, Sales, Customer Support). Use this action before creating templates when you want to keep them organized.

Untrusted display-only summary

Delete Webhook

SUPERCHAT_DELETE_WEBHOOK

Tool to delete a specific webhook by its ID. Use when you need to remove an obsolete or unwanted webhook subscription. First use SUPERCHAT_LIST_WEBHOOKS to retrieve the webhook ID, then use this action to delete it. Example: Delete webhook wh_UPYSN0Etofjl7lhhQ9yhL.

Untrusted display-only summary

Get Contact

SUPERCHAT_GET_CONTACT

Retrieve a specific contact's details by ID. Returns the contact's name, handles (phone, email, social), custom attributes, and timestamps. Use this to look up contact information before sending messages or updating contact details. Example: "Get contact details for co_abc123" or "Fetch info for contact co_xyz789".

Untrusted display-only summary

Get File

SUPERCHAT_GET_FILE

Retrieve metadata for a specific file by its ID. Returns file details including the file name, MIME type, API resource URL, and a temporary download link with expiration. Use this to get information about uploaded files before downloading or processing them.

Untrusted display-only summary

Get User

SUPERCHAT_GET_USER

Retrieve details of a specific user in the Superchat workspace by their user ID. Use this tool when you need to fetch profile information for a known user. Note: You can obtain user IDs by first calling the List Users action. Example user_id format: 'us_abc123xyz'

Untrusted display-only summary

List Channels

SUPERCHAT_LIST_CHANNELS

Lists all communication channels in your Superchat workspace. Channels represent different messaging mediums (WhatsApp, email, SMS, Telegram, Instagram, Facebook) through which conversations occur. Results are sorted by creation date (newest first) and can be paginated using 'limit', 'after', or 'before' parameters.

Untrusted display-only summary

List Contacts

SUPERCHAT_LIST_CONTACTS

List all contacts in the Superchat workspace with cursor-based pagination. Use this tool to browse contacts, find contact IDs, or export contact data. Results are sorted by creation date (newest first).

Untrusted display-only summary

List Conversations

SUPERCHAT_LIST_CONVERSATIONS

Retrieves a paginated list of all conversations in your Superchat account. Each conversation includes channel info, status (open/snoozed/done), assigned users, contacts, labels, and inbox details. Use this to browse conversations, find specific ones by status or channel, or get conversation IDs for further operations.…

Untrusted display-only summary

List Custom Attributes

SUPERCHAT_LIST_CUSTOM_ATTRIBUTES

List all custom attributes defined for contacts in your Superchat account. Custom attributes are user-defined fields that extend contact data beyond standard fields like name and email. Use this action to discover available custom attributes before reading or updating contact information. Supports cursor-based paginat…

Untrusted display-only summary

List Inboxes

SUPERCHAT_LIST_INBOXES

Tool to list all inboxes. Use when you need to retrieve inbox IDs and metadata before sending or organizing messages.

Untrusted display-only summary

List Labels

SUPERCHAT_LIST_LABELS

List all labels in the Superchat workspace. Labels are used to categorize and organize conversations. Use this tool to retrieve available labels and their IDs, which can then be used to assign labels to conversations via the update conversation endpoint. Supports cursor-based pagination for workspaces with many labels.

Untrusted display-only summary

List Templates

SUPERCHAT_LIST_TEMPLATES

Tool to list all message templates. Use when you need to fetch available message templates.

Untrusted display-only summary

List Users

SUPERCHAT_LIST_USERS

Retrieve all users in the workspace. Returns user profiles including names, emails, roles, and contact info. Supports pagination for large workspaces. Use cases: - Get a directory of all workspace members - Find user IDs for other API operations - Audit user roles and permissions

Untrusted display-only summary

List Webhooks

SUPERCHAT_LIST_WEBHOOKS

Tool to list all webhooks configured in the workspace. Use this tool to: - Retrieve all active and paused webhooks - Get webhook IDs for use with update or delete operations - Check webhook status and event subscriptions Supports pagination via 'limit', 'after', and 'before' parameters.

Untrusted display-only summary

Update Contact

SUPERCHAT_UPDATE_CONTACT

Update information for a specific contact in Superchat. Use this tool to modify a contact's name, gender, handles (phone/email), or custom attributes. Requires the contact_id (prefixed with 'ct_') which can be obtained from List Contacts or Create Contact. Examples: - Update first name: {"contact_id": "ct_abc123", "fi…

Untrusted display-only summary

Update Webhook

SUPERCHAT_UPDATE_WEBHOOK

Update an existing webhook's target URL and/or event subscriptions. Use this tool to: - Change the webhook delivery URL - Add or remove event subscriptions - Update event types the webhook listens to Note: Webhook status (ACTIVE/PAUSED) is automatically managed by the API and cannot be manually changed. Webhooks becom…

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.