All integrations
RA
Catalogue metadata onlyartificial intelligencev20260615_00

RETELLAI

Retell AI

RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

67

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

retellai_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • API Keygeneric_api_key · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 1–30 of 67 actions

Add community voice

RETELLAI_ADD_COMMUNITY_VOICE

Add a community voice from ElevenLabs to your Retell voice library. Use when you need to import a shared community voice for use in your agents.

Untrusted display-only summary

Add sources to knowledge base

RETELLAI_ADD_KNOWLEDGE_BASE_SOURCES

Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI. Use when you need to add additional content to a knowledge base. At least one of knowledge_base_texts, knowledge_base_files, or knowledge_base_urls should be provided.

Untrusted display-only summary

Buy a new phone number bind agents

RETELLAI_BUY_A_NEW_PHONE_NUMBER_BIND_AGENTS

This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. It requires JSON with agent IDs and area code. Responses indicate the creation status or errors. A purchased phone number is a prerequisite for initiating outbound calls; an…

Untrusted display-only summary

Create Voice AI Agent

RETELLAI_CREATE_AGENT

Create a new voice AI agent with specified configuration. Use when you need to set up a voice-based AI agent with custom response engine, voice settings, and behavior configuration.

Untrusted display-only summary

Create a new outbound phone call

RETELLAI_CREATE_A_NEW_OUTBOUND_PHONE_CALL

Initiate an outbound call by POST to '/v2/create-phone-call'. Requires 'from_number' and 'to_number' in E.164 format. Optional overrides and metadata supported. On success, returns call details including type, status, and IDs.

Untrusted display-only summary

Create a new web call

RETELLAI_CREATE_A_NEW_WEB_CALL

The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response. Optional metadata and variables can be included.

Untrusted display-only summary

Create Batch Test

RETELLAI_CREATE_BATCH_TEST

Tool to create a batch test job that runs multiple test cases against an agent. Use when you need to evaluate agent performance across multiple test scenarios simultaneously.

Untrusted display-only summary

Create a new chat session

RETELLAI_CREATE_CHAT

Tool to create a new chat session with a chat agent. Use when you need to initiate a new chat conversation with a RetellAI chat agent.

Untrusted display-only summary

Create a new chat agent

RETELLAI_CREATE_CHAT_AGENT

Create a new chat agent with specified configuration. Use when you need to set up a chat-based AI agent with custom response engine and behavior settings.

Untrusted display-only summary

Create chat completion

RETELLAI_CREATE_CHAT_COMPLETION

Tool to create a chat completion for an existing chat session, generating the agent's response to a user message. Use when you need the agent to respond to user input in an ongoing chat conversation.

Untrusted display-only summary

Create conversation flow

RETELLAI_CREATE_CONVERSATION_FLOW

Create a new Conversation Flow that can be attached to an agent for response generation. Requires start_speaker, model_choice, and nodes. Returns conversation_flow_id and full configuration.

Untrusted display-only summary

Create conversation flow component

RETELLAI_CREATE_CONVERSATION_FLOW_COMPONENT

Creates a new shared conversation flow component at POST '/create-conversation-flow-component'. Requires 'name' and 'nodes' array. Optional: tools, mcps, start_node_id, begin_tag_display_position. Returns component ID, timestamp, and the full component definition.

Untrusted display-only summary

Create a new knowledge base

RETELLAI_CREATE_KNOWLEDGE_BASE

Tool to create a new knowledge base in Retell AI with texts, files, and URLs. Use when you need to create a knowledge base for an AI agent. At least one of knowledge_base_texts, knowledge_base_files, or knowledge_base_urls should be provided.

Untrusted display-only summary

Create Retell LLM Response Engine

RETELLAI_CREATE_RETELL_LLM

Create a new Retell LLM Response Engine that can be attached to an agent. Use when you need to configure a new LLM-powered response system with custom prompts, tools, and conversation flows.

Untrusted display-only summary

Create Test Case Definition

RETELLAI_CREATE_TEST_CASE_DEFINITION

Tool to create a test case definition for agent QA testing in Retell AI. Use when you need to define test scenarios for evaluating agent performance with specific user personas, goals, and success metrics.

Untrusted display-only summary

Delete agent

RETELLAI_DELETE_AGENT

Deletes an existing agent by its unique identifier. Returns 204 No Content on successful deletion.

Untrusted display-only summary

Delete call

RETELLAI_DELETE_CALL

Delete a specific call and its associated data by call ID. Use when you need to permanently remove a call record from the system.

Untrusted display-only summary

Delete chat agent

RETELLAI_DELETE_CHAT_AGENT

Delete an existing chat agent by its unique identifier. Use when you need to permanently remove a chat agent from the system.

Untrusted display-only summary

Delete conversation flow

RETELLAI_DELETE_CONVERSATION_FLOW

Delete a conversation flow and all its versions. Use when you need to permanently remove a conversation flow from the system.

Untrusted display-only summary

Delete conversation flow component

RETELLAI_DELETE_CONVERSATION_FLOW_COMPONENT

Delete a shared conversation flow component. When deleting a shared component, creates local copies for all linked conversation flows.

Untrusted display-only summary

Delete knowledge base

RETELLAI_DELETE_KNOWLEDGE_BASE

Delete an existing knowledge base by its unique identifier. Use when you need to permanently remove a knowledge base from the system.

Untrusted display-only summary

Delete knowledge base source

RETELLAI_DELETE_KNOWLEDGE_BASE_SOURCE

Delete an existing source from a knowledge base. Use when you need to remove a specific document, text, or URL source from a knowledge base.

Untrusted display-only summary

Delete phone number

RETELLAI_DELETE_PHONE_NUMBER

Tool to delete an existing phone number from Retell AI. Use when you need to remove a phone number that is no longer needed. The phone number must be in E.164 format (e.g., +14159998888).

Untrusted display-only summary

Delete Retell LLM

RETELLAI_DELETE_RETELL_LLM

Delete an existing Retell LLM Response Engine by its unique identifier. Use when you need to permanently remove a Retell LLM from the system.

Untrusted display-only summary

Delete test case definition

RETELLAI_DELETE_TEST_CASE_DEFINITION

Delete a test case definition by its unique identifier. Use when you need to permanently remove a test case definition from the system.

Untrusted display-only summary

End chat

RETELLAI_END_CHAT

Tool to end an active chat session. Use when you need to terminate an ongoing chat conversation.

Untrusted display-only summary

Retrieve details of a specific agent

RETELLAI_GET_AGENT

Retrieve details of a specific agent by its unique identifier. Use when you need to access agent configuration details.

Untrusted display-only summary

Get agent versions

RETELLAI_GET_AGENT_VERSIONS

Tool to retrieve all versions of a specific agent. Use when you need to view version history or access previous configurations of an agent.

Untrusted display-only summary

Get batch test

RETELLAI_GET_BATCH_TEST

Retrieve details and results of a specific batch test job. Use when you need to check the status and results of a batch test execution.

Untrusted display-only summary

Get chat details

RETELLAI_GET_CHAT

Tool to retrieve details of a specific chat session by chat ID. Use when you need to access chat transcript, status, or analysis data.

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.