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Catalogue metadata onlycustomer supportv20260615_00

PRODUCTLANE

Productlane

Productlane is a customer support and feedback system designed for modern companies, built on Linear.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

39

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

productlane_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • Productlane API Keygeneric_api_key · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 31–39 of 39 actions

Update Contact

PRODUCTLANE_UPDATE_CONTACT

Tool to update an existing contact in Productlane. Use when you need to modify contact details such as name, email, or company associations. Users can only update their own contacts.

Untrusted display-only summary

Update Insight

PRODUCTLANE_UPDATE_INSIGHT

Tool to update an existing insight (thread) by ID. Use when you need to modify insight properties such as title, state, pain level, or associations with projects, companies, or contacts.

Untrusted display-only summary

Close Productlane Widget

PRODUCTLANE_WIDGET_CLOSE

Tool to close the Productlane widget. Use when you need to hide the widget after completing an interaction.

Untrusted display-only summary

Disable Productlane Widget

PRODUCTLANE_WIDGET_DISABLE

Tool to disable the Productlane widget across the entire page. Use when needing to turn off the widget programmatically.

Untrusted display-only summary

Widget off event

PRODUCTLANE_WIDGET_OFF_EVENT

Tool to remove a previously registered widget event listener. Use after widget setup to deregister callbacks.

Untrusted display-only summary

Register Widget Event Listener

PRODUCTLANE_WIDGET_ON_EVENT

Tool to register a listener for Productlane widget events. Use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetLoaded' events.

Untrusted display-only summary

Open Productlane Widget

PRODUCTLANE_WIDGET_OPEN

Tool to generate a JavaScript snippet that opens the Productlane widget. Use when you need to programmatically display the widget on your front-end after page load.

Untrusted display-only summary

Open Productlane Docs Article in Widget

PRODUCTLANE_WIDGET_OPEN_DOCS

Tool to open a specific docs article in the Productlane widget. Use after widget initialization and load.

Untrusted display-only summary

Toggle Productlane Widget

PRODUCTLANE_WIDGET_TOGGLE

Tool to toggle the Productlane widget between open and closed states. Use after widget initialization.

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.