All integrations
Catalogue metadata onlycustomer supportv20260826_00

INTERCOM

Intercom

Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

133

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
OAUTH2 · managed upstream

OAUTH2

OAuth2

Upstream managed

Developer setup

  • Client idclient_id · stringRequired
  • Client secretclient_secret · stringRequired
  • Base URLfull · stringRequired
  • Redirect URIoauth_redirect_uri · stringOptional
  • Scopesscopes · stringOptional

User connection

No fields declared in this snapshot.

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 121–133 of 133 actions

Unarchive contact

INTERCOM_UNARCHIVE_CONTACT

Tool to unarchive a previously archived contact in Intercom. Use when you need to restore an archived contact by their ID.

Untrusted display-only summary

Update a collection

INTERCOM_UPDATE_A_COLLECTION

You can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/ `.

Untrusted display-only summary

Update a company

INTERCOM_UPDATE_A_COMPANY

You can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `company_id`" %} When updating a company it is not possible to update `company_id`. This can only be set once upon creation of the company. {% /admonition %}

Untrusted display-only summary

Update a contact

INTERCOM_UPDATE_A_CONTACT

You can update an existing contact (ie. user or lead).

Untrusted display-only summary

Update an article

INTERCOM_UPDATE_AN_ARTICLE

You can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/ `.

Untrusted display-only summary

Update contact

INTERCOM_UPDATE_CONTACT

Tool to update an existing contact in Intercom. Use when you need to modify contact information such as name, email, custom attributes, or other properties.

Untrusted display-only summary

Update content import source

INTERCOM_UPDATE_CONTENT_IMPORT_SOURCE

Tool to update an existing content import source in Fin Content Library. Use when you need to modify the URL, sync behavior, or status of an existing content import source.

Untrusted display-only summary

Update data attribute

INTERCOM_UPDATE_DATA_ATTRIBUTE

Tool to update an existing data attribute in Intercom. Use when you need to modify a data attribute's description, archive status, or messenger writability. Note: Changing a data attribute's type via the API is restricted and must be done through the UI.

Untrusted display-only summary

Update external page

INTERCOM_UPDATE_EXTERNAL_PAGE

Tool to update an existing external page in Fin Content Library. Use when you need to modify the content, metadata, or availability settings of an external page. Only pages created through the API can be updated.

Untrusted display-only summary

Update internal article

INTERCOM_UPDATE_INTERNAL_ARTICLE

Tool to update an internal article with new title, body, author or owner information. Use when you need to modify an existing internal article in Intercom.

Untrusted display-only summary

Update ticket

INTERCOM_UPDATE_TICKET

Tool to update an existing ticket in Intercom. Use when you need to modify ticket attributes, state, assignment, or other properties.

Untrusted display-only summary

Update a ticket type

INTERCOM_UPDATE_TICKET_TYPE

Tool to update an existing ticket type in the workspace. Use when you need to modify a ticket type's name, description, category, icon, or archive status.

Untrusted display-only summary

Update ticket type attribute

INTERCOM_UPDATE_TICKET_TYPE_ATTRIBUTE

Tool to update an existing attribute for a ticket type. Use when you need to modify properties like description, visibility, or requirements for a ticket type attribute.

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.