Intercom

Tool to register a Fin Voice call with Intercom. Use when you need to create a record of an external voice call in Intercom, enabling AI-powered call analysis and customer interaction tracking.

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You can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.

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You can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.

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Reopens a closed conversation in Intercom. Only operates correctly on conversations in a closed state; verify state via INTERCOM_GET_CONVERSATION before calling, as using on open or snoozed conversations may produce unexpected results.

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Tool to reply to a ticket with a message from admin or contact, or with a note for admins. Use when you need to add a response or comment to an existing ticket.

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Sends a reply to an existing conversation in Intercom. Always send reply before closing a conversation — never parallelize with INTERCOM_CLOSE_CONVERSATION on the same conversation. Verify conversation state via INTERCOM_GET_CONVERSATION before replying, as open/snoozed/closed states may diverge from cached values.

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You can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/ `.

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You can fetch a single company.

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You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/ `.

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Tool to retrieve the status of a data export job. Use when checking the progress of an export job by providing the job identifier.

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Tool to fetch a single macro (saved reply) by its ID. The macro will only be returned if it is visible to the authenticated user based on its visibility settings.

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You can retrieve the details of a single admin.

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You can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/ `.

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Tool to retrieve details for a single segment by its ID. Use when you need to get information about a specific segment including its name, type, and optionally the count of items.

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You can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/companies?company_id={company_id}` You can fetch all companies and filter by `segment_id` or `tag_id` as a query parameter. `https://api.intercom.io/companies?tag_id={tag_id}` `…

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Tool to retrieve an internal article by ID from Intercom. Use when you need to fetch details of a specific internal article including its title, body content, and metadata.

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Tool to retrieve details of a single note by its identifier. Use when you need to fetch the complete information about a specific note.

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Tool to retrieve detailed information about a specific team by ID. Use when you need to get team details including members and assignment configuration.

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Tool to retrieve a specific visitor's details using their user_id. Use when you need to fetch comprehensive visitor information including profile data, location, and activity metrics.

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The `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply. The Scroll API provides an efficient mechanism for iterating over all companies in a dataset. - Each app can only have 1 scroll open at a time. You'll get an error message…

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Tool to search for contacts using query filters with operators. Use when finding contacts by role, email, name, or attributes. Response entries may include null or non-dictionary values; guard against missing/null fields before accessing nested properties. A contact may have multiple emails or contact_ids; deduplicate…

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Searches for conversations using query string with support for filtering and sorting

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You can search for articles by making a GET request to `https://api.intercom.io/articles/search`.

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Searches one page of internal articles in Intercom. Uses Intercom's cursor-based pagination via `starting_after`. ONE Intercom API call is made per invocation; pagination is caller-driven via the `starting_after` request parameter and the `next_starting_after` field in the response. Optionally filtered by `folder_id`.

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Tool to search tickets in Intercom by filtering attribute values. Use when you need to find tickets matching specific criteria like state, creation date, assignment, or custom attributes.

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Tool to set an admin to away status in Intercom. Use when you need to mark an admin as away, optionally with a specific reason and reassignment behavior.

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You can set an Admin as away for the Inbox.

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Tool to retrieve a single call by ID from Intercom. Use when you need to get detailed information about a specific phone call.

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Tool to get call transcript by call ID. Use when you need to retrieve the transcript text from a recorded call.

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Tool to retrieve a contact by their external ID. Use when you need to fetch contact details using an identifier from your external system rather than Intercom's internal ID. Only supports users, not leads.

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