Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.
Pakkawork boundary
Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.
No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
OAUTH2 · managed upstream
OAUTH2
OAuth2
Upstream managed
Developer setup
Client idclient_id · stringRequired
Client secretclient_secret · stringRequired
Base URLfull · stringRequired
Redirect URIoauth_redirect_uri · stringOptional
Scopesscopes · stringOptional
User connection
No fields declared in this snapshot.
Capability index
Actions and trigger definitions
Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.
You can delete a single article by making a DELETE request to `https://api.intercom.io/articles/ `.
Untrusted display-only summary
Delete a tag
INTERCOM_DELETE_A_TAG_DELETE_TAG
Tool to delete a tag from Intercom workspace. Use when you need to permanently remove a tag that is no longer needed.
Untrusted display-only summary
Delete a visitor
INTERCOM_DELETE_A_VISITOR
Tool to delete a visitor from the Intercom workspace. Use when you need to permanently remove a visitor record.
Untrusted display-only summary
Delete a contact
INTERCOM_DELETE_CONTACT
Tool to delete a contact from the Intercom workspace. Use when you need to permanently remove a contact record.
Untrusted display-only summary
Delete content import source
INTERCOM_DELETE_CONTENT_IMPORT_SOURCE
Tool to delete a content import source and all its external pages. Use when you need to remove a content import source from Intercom. This operation is permanent and cannot be undone.
Untrusted display-only summary
Delete external page
INTERCOM_DELETE_EXTERNAL_PAGE
Tool to delete an external page from content library and AI answers. Use when you need to remove an external page from Intercom's AI knowledge base.
Untrusted display-only summary
Delete internal article
INTERCOM_DELETE_INTERNAL_ARTICLE
Tool to delete a single internal article by ID. Use when you need to permanently remove an internal article from Intercom.
Untrusted display-only summary
Delete ticket
INTERCOM_DELETE_TICKET
Tool to delete a ticket from the Intercom system. Use when you need to permanently remove a ticket.
Untrusted display-only summary
Detach a contact from tag
INTERCOM_DETACH_A_CONTACT
Tool to remove a tag from a specific contact in Intercom. Use when you need to detach or untag a contact.
Untrusted display-only summary
Detach contact from company
INTERCOM_DETACH_CONTACT_FROM_COMPANY
Tool to detach a contact from a company in Intercom. Use when you need to remove a company association from a contact.
Untrusted display-only summary
Detach tag from conversation
INTERCOM_DETACH_TAG_FROM_CONVERSATION
Tool to remove a tag from a specific conversation in Intercom. Use when you need to detach or untag a conversation.
Untrusted display-only summary
Detach tag from ticket
INTERCOM_DETACH_TAG_FROM_TICKET
Tool to remove a tag from a ticket in Intercom. Use when you need to detach or remove a specific tag from a ticket.
Untrusted display-only summary
Download data export
INTERCOM_DOWNLOAD_DATA_EXPORT
Tool to download content data export from Intercom. Use when you need to retrieve exported message data from a completed data export job. The data is returned as a gzipped CSV file stream.
Untrusted display-only summary
Enqueue create ticket
INTERCOM_ENQUEUE_CREATE_TICKET
Tool to enqueue ticket creation for asynchronous processing. Use when you need to create a ticket in Intercom. The system attempts validation on inputs before tasks are enqueued.
Untrusted display-only summary
Find a tag
INTERCOM_FIND_TAG
Tool to retrieve details for a specific tag by its ID. Use when you need to get information about a particular tag in the workspace.
Untrusted display-only summary
Get a contact
INTERCOM_GET_A_CONTACT
You can fetch the details of a single contact.
Untrusted display-only summary
Get content import source
INTERCOM_GET_CONTENT_IMPORT_SOURCE
Tool to retrieve a content import source by its ID. Use when you need to fetch details about a specific content import source from Intercom's AI features.
Untrusted display-only summary
Get conversation
INTERCOM_GET_CONVERSATION
Retrieves a specific conversation by ID with all messages and details. Key response caveats: `conversation_parts` are paginated — walk all cursors for complete transcripts. Fields `title`, `subject`, `source.body`, `conversation_parts.body`, `statistics`, and some contact properties can be null. System/workflow events…
Untrusted display-only summary
Get entity counts
INTERCOM_GET_COUNTS
Tool to retrieve summary counts for Intercom app entities including companies, users, leads, tags, segments, and conversations. Use when you need to get statistics about the total number of entities in the workspace or conversation counts.
Tool to retrieve a custom object instance by its external_id. Use when you need to fetch a specific custom object instance from Intercom using an identifier from your external system rather than Intercom's internal ID.
Untrusted display-only summary
Get external page
INTERCOM_GET_EXTERNAL_PAGE
Tool to retrieve an external page from Fin Content Library by ID. Use when you need to fetch details of a specific external page including its content, metadata, and AI availability settings.
Untrusted display-only summary
Get ticket
INTERCOM_GET_TICKET
Tool to retrieve a ticket from Intercom. Use when you need to fetch comprehensive details about a specific ticket including state, type, attributes, and contacts.
Untrusted display-only summary
Get a ticket type
INTERCOM_GET_TICKET_TYPE
Tool to retrieve details for a specific ticket type by its ID. Use when you need to get complete information about a ticket type including its attributes and states.
Untrusted display-only summary
Identify an admin
INTERCOM_IDENTIFY_AN_ADMIN
You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you are building a custom "Log in with Intercom" flow for your site, and you call the `/me` endpoint to identify the logged-in user, you should not accept any sign-ins from u…
Untrusted display-only summary
Retrieve job status
INTERCOM_JOBS_STATUS
Tool to retrieve the status of job execution. Use when checking progress and outcome of asynchronous operations like data imports or exports.
Untrusted display-only summary
List all activity logs
INTERCOM_LIST_ALL_ACTIVITY_LOGS
You can get a log of activities by all admins in an app.
Untrusted display-only summary
List all admins
INTERCOM_LIST_ALL_ADMINS
You can fetch a list of admins for a given workspace.
Untrusted display-only summary
List all articles
INTERCOM_LIST_ALL_ARTICLES
You can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the articles sorted and ordered? > > Articles will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most recently updated…
Untrusted display-only summary
List all collections
INTERCOM_LIST_ALL_COLLECTIONS
You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most recently updated collections first.
Untrusted display-only summary
Provenance
Versioned facts, explicit trust.
The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.