API_KEY
helpspot_api_key
Developer setup
No fields declared in this snapshot.
User connection
- HelpSpot Installation URLfull · stringRequired
- API Tokengeneric_api_key · stringRequired
All integrations
HE
Catalogue metadata onlycustomer supportv00000000_00
HELP_SPOT
HelpSpot
HelpSpot is a customer support platform for managing requests, staff workflows, time tracking, saved responses, reports, and help desk metadata.
Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.
Pakkawork boundary
Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.
No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source 10
Action summaries
Display-only definitions
0
Trigger types
Not installed instances
1
Auth modes
Field names, never values
No
Execution
No runtime adapter
Authentication map
What setup is declared?
Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY
Provider setup
Capability index
Actions and trigger definitions
Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.
Showing 1–10 of 10 actions
Create Request
HELP_SPOT_CREATE_REQUEST
Create a staff-side support request with an initial customer-visible or internal note. Configured HelpSpot automations may send notifications.
Untrusted display-only summary
Get Current User
HELP_SPOT_GET_CURRENT_USER
Return the connected HelpSpot staff user's identity, defaults, and support capabilities without authentication tokens.
Untrusted display-only summary
Get Request
HELP_SPOT_GET_REQUEST
Return one support request with normalized history and optional time total; fail clearly when HelpSpot returns its sparse HTTP-200 missing-request shape.
Untrusted display-only summary
List Filters
HELP_SPOT_LIST_FILTERS
List the connected staff user's saved and built-in queue filters, including symbolic selectors such as inbox and myq.
Untrusted display-only summary
List Saved Responses
HELP_SPOT_LIST_SAVED_RESPONSES
List reusable response templates available to the connected staff user, either all templates or the user's ten most-used templates.
Untrusted display-only summary
List Support Options
HELP_SPOT_LIST_SUPPORT_OPTIONS
List IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests.
Untrusted display-only summary
Run Filter
HELP_SPOT_RUN_FILTER
Return one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue filter.
Untrusted display-only summary
Search Requests
HELP_SPOT_SEARCH_REQUESTS
Search support requests by text, customer, state, assignment, or date and return one concise cursor-controlled page.
Untrusted display-only summary
Set Request Subscription
HELP_SPOT_SET_REQUEST_SUBSCRIPTION
Subscribe or unsubscribe a staff user from updates to one support request.
Untrusted display-only summary
Update Request
HELP_SPOT_UPDATE_REQUEST
Update request, customer, assignment, and state fields and optionally append one customer-visible or internal note. Configured HelpSpot notifications may be sent.
Untrusted display-only summary
Provenance
Versioned facts, explicit trust.
The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.
- Repository
- https://github.com/provider-directoryHQ/provider-directory
- Commit
- 85e33f6a81dfe987f6fc3637d48d45052cea8ca5
- Generated
- 2026-09-12
- Trust policy
- untrusted_display_only
Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.