HELP_SCOUT
Help Scout provides customer support software with shared inbox, knowledge base, and customer management tools
Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.
Pakkawork boundary
Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.
129
Action summaries
Display-only definitions
0
Trigger types
Not installed instances
1
Auth modes
Field names, never values
No
Execution
No runtime adapter
Authentication map
OAUTH2
No fields declared in this snapshot.
Capability index
Showing 121–129 of 129 actions
HELP_SCOUT_UPDATE_MAILBOXES_ROUTING
Tool to update routing configuration for a mailbox inbox in Help Scout. Use when you need to enable/disable routing, change assignment limits, modify assignment strategy, or update the list of users in rotation.
Untrusted display-only summary
HELP_SCOUT_UPDATE_ORGANIZATION
Tool to update an organization in Help Scout. Use when you need to modify organization details such as name, website, domains, or contact information. This is a complete update operation - provide all fields to avoid removal of existing data.
Untrusted display-only summary
HELP_SCOUT_UPDATE_ORGANIZATION_PROPERTY
Tool to update an organization property definition in Help Scout. Use when you need to modify the name or options of an existing custom property. Note: Property type and slug cannot be changed after creation.
Untrusted display-only summary
HELP_SCOUT_UPDATE_ORGANIZATION_PROPERTY_INDUSTRY
Tool to update the industry organization property definition in Help Scout. Use when you need to modify the display name or available dropdown options for the industry field. Note: updating options replaces the entire list and removed options cascade delete existing values.
Untrusted display-only summary
HELP_SCOUT_UPDATE_SAVED_REPLY
Tool to update an existing saved reply in a Help Scout mailbox. Use when you need to modify the name or content of a saved reply template.
Untrusted display-only summary
HELP_SCOUT_UPDATE_SNOOZE
Tool to update or set a snooze on a Help Scout conversation. Use when you need to snooze a conversation until a specific date/time, optionally unsnoozing when the customer replies.
Untrusted display-only summary
HELP_SCOUT_UPDATE_THREAD
Tool to update a specific thread in a Help Scout conversation using JSON Patch format. Use when you need to modify thread text content or hide/unhide a thread. Requires admin-level access or thread editing enabled for the account.
Untrusted display-only summary
HELP_SCOUT_UPDATE_WEBHOOK
Tool to update an existing webhook subscription in Help Scout. Use when modifying webhook configuration such as URL, events, secret, or other settings.
Untrusted display-only summary
HELP_SCOUT_UPDATE_WORKFLOW_STATUS
Tool to update the status of a Help Scout workflow (enable/disable automation rule). Use when you need to activate or deactivate a workflow.
Untrusted display-only summary
Provenance
The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.
Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.