Gleap

Tool to toggle the publish status of a help center collection. Use when you need to publish or unpublish a collection to control its visibility in the help center.

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Track custom user events in Gleap for analytics and user behavior monitoring. Use this action to: - Record user actions like button clicks, page views, feature usage - Log business events like purchases, subscriptions, or conversions - Send batch events for efficiency (supports multiple events per request) - Track eve…

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Tool to unarchive a ticket. Use when you need to restore a previously archived ticket after validation.

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Tool to unlink a ticket. Use after confirming both tickets are linked to remove their association.

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Tool to unsubscribe one or more user sessions from communications. Use when users request to stop receiving messages or notifications.

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Tool to update AI content by content ID. Use when modifying existing AI-powered content entries in Gleap.

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Tool to update an existing team. Use when you need to modify team properties like name, assignment method, or members. All fields except the team ID are required in the request body.

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Tool to update an existing ticket/bug in Gleap. Use when you need to modify ticket properties like status, priority, description, type, assigned user, tags, or other attributes. All fields except the ticket ID are optional - only provide the fields you want to update.

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Tool to update a user’s role in a project. Use when you need to change a user's permissions.

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Updates an existing chat message in Gleap by its ID. This action modifies one or more fields of a chat message such as content, status, visibility, and other properties. Use this after creating a chat message to edit its text, change its status from draft to active, or update other metadata. The message ID must be obt…

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Tool to update an engagement checklist by its ID. Use to modify checklist properties such as name, description, status, items, and other configuration options.

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Tool to update an engagement banner. Use when modifying banner properties like name, status, targeting, or scheduling.

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Tool to update an existing cobrowse product tour. Use when you need to modify properties like name, description, status, or configuration of an interactive guided tour.

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Tool to update an existing engagement email. Use when you need to modify properties like name, subject, content, status, or targeting settings of an email campaign.

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Tool to update an existing engagement modal. Use when you need to modify properties like name, status, format, or targeting configuration of a modal dialog.

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Tool to update an engagement news article. Use when modifying news article properties like name, status, scheduling, targeting, or other attributes.

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Tool to update an existing product tour. Use when you need to modify properties like name, status, configuration, or targeting of a product tour.

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Tool to update an existing push notification. Use when you need to modify properties like title, message, status, targeting, or scheduling of a push notification.

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Tool to update an existing engagement survey in Gleap. Use when you need to modify survey properties like name, status, type, format, frequency settings, or targeting. Only the surveyId is required; all other fields are optional - provide only the fields you want to update.

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Tool to update an engagement tooltip. Use when modifying tooltip properties like name, active status, targeting, or frequency settings.

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Tool to update an existing engagement WhatsApp message. Use when you need to modify properties like name, status, or targeting settings of a WhatsApp message campaign.

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Tool to update a help center collection. Use when you need to modify an existing collection's properties such as title, description, icon, audience filters, or organizational structure. All fields except the collection ID are optional - only provide the fields you want to update.

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Tool to update an existing help center redirect. Use when you need to modify the URL paths or match type of an existing redirect rule. This allows you to change where old URLs redirect to or update the matching strategy.

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Tool to update an existing message template in Gleap. Use when you need to modify template properties like title, content, ordering, visibility, or associated actions. All fields except the template ID, title, content, and lexorank are optional.

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Tool to update a Gleap project's configuration including name, description, notification settings, and feedback tags. Use when you need to modify project settings such as enabling/disabling notifications, updating contact information, or managing feedback categories. Rate limit: 1000 requests per minute.

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Updates an existing QA answer/snippet in Gleap. Use when you need to modify the question, answer, tags, or other properties of a snippet. Only the fields you provide will be updated; omitted fields remain unchanged.

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Tool to update an existing session in Gleap. Use when you need to modify session properties like user information (name, email, phone), custom data, tags, or other session attributes. All fields except the session ID are optional - only provide the fields you want to update.

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Tool to update a user's profile information including name, availability, profile image, onboarding status, and notification settings. Use when you need to modify user profile data or preferences. Use 'me' as the user_id to update the authenticated user.

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Tool to vote for a ticket in Gleap. Use when users want to upvote or show support for a specific ticket or feature request. Each email can only vote once per ticket to prevent duplicate votes.

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