Gleap

Tool to retrieve an AI-generated summary of survey responses. Use when you need to analyze survey feedback, understand response patterns, or get insights from customer feedback without reviewing individual responses.

Untrusted display-only summary

Tool to retrieve a specific engagement tooltip by its ID. Use when you need to get detailed information about a specific tooltip.

Untrusted display-only summary

Tool to retrieve all engagement tooltips for the authenticated project. Use when you need to get a list of all configured tooltips.

Untrusted display-only summary

Retrieves a specific engagement WhatsApp message by its ID. Use this action to fetch complete details of a single WhatsApp message including content, status, and configuration settings like frequency, target audience, and scheduling.

Untrusted display-only summary

Retrieves all configured help center sources (knowledge base content sources) for the project. Returns a list of sources with their IDs, titles, URLs, and metadata. Use this to discover available help center content sources before querying articles or answering questions.

Untrusted display-only summary

Retrieves all invitations for the authenticated user. Use this to list all pending invitations (both organisation and project invitations) associated with the current user. The user context is automatically determined from the authentication headers.

Untrusted display-only summary

Retrieves a specific message template by its ID from a Gleap project. Use this when you need to fetch the details of a particular message template including its title, content, visibility settings, and associated metadata.

Untrusted display-only summary

Retrieve all message templates for the authenticated project. Use when you need to list available message templates for customer communication. Message templates are pre-defined message formats that can be used for consistent communication with users. This action supports optional filtering via search term and paginat…

Untrusted display-only summary

Retrieves detailed information about a Gleap ticket using its notification share token. Use this action to access public ticket details via a share token, which is typically obtained from ticket notifications or webhooks. This allows viewing ticket information without requiring full authentication. Returns comprehensi…

Untrusted display-only summary

Retrieves complete details for a specific project by its ID. Use when you need to view project configuration, settings, notification preferences, or metadata for a single project.

Untrusted display-only summary

Retrieves all projects accessible to the authenticated user. Use when you need to list all projects the user has access to. Rate limit: 1000 requests per minute.

Untrusted display-only summary

Tool to retrieve archived bugs for a specific project. Use when you need to view bugs that have been archived or moved to history for a given project.

Untrusted display-only summary

Tool to get all help center collections for a project. Use when you need to retrieve the complete list of help center collections including their metadata, titles, descriptions, and audience targeting settings.

Untrusted display-only summary

Tool to retrieve all sessions for a specific project. Use when you need to get session data for a particular project by its ID. Returns comprehensive session information including user details, activity timestamps, and metadata.

Untrusted display-only summary

Tool to retrieve all tickets from a specific Gleap project. Use when you need to get tickets for a particular project by its ID.

Untrusted display-only summary

Tool to get project users by project ID. Use when you need to list all users associated with a specific project.

Untrusted display-only summary

Retrieves detailed information for a specific session by its ID. Use this when you need to fetch comprehensive session data including user information, activity timestamps, engagement metrics, and custom metadata for a particular session.

Untrusted display-only summary

Retrieves all activities for a specific session by session ID. Use this action when you need to fetch detailed activity data for a particular session, including user interactions and session events.

Untrusted display-only summary

Tool to retrieve Chargebee billing information for a specific session. Use when you need to fetch subscription, payment, or billing details associated with a user session from Chargebee.

Untrusted display-only summary

Retrieve all engagement checklists associated with a user session in Gleap. Engagement checklists help track user progress through onboarding flows, feature adoption, or guided workflows. Use this after obtaining a valid session ID (e.g., from Get All Sessions). Returns an empty list if the session has no associated c…

Untrusted display-only summary

Tool to retrieve all streamed events for a specific session by its ID. Use when you need to get detailed event stream data for debugging user behavior or analyzing session activity.

Untrusted display-only summary

Tool to retrieve LemonSqueezy subscription and payment information for a specific session. Use when you need to fetch LemonSqueezy data associated with a user session.

Untrusted display-only summary

Retrieve Shopify information associated with a user session in Gleap. Use this when you need to access e-commerce data from Shopify linked to a specific session.

Untrusted display-only summary

Retrieves an answer to a question from the shared help center knowledge base. Use this when you need to find information from help center articles based on a user's question. The endpoint searches through configured help center sources and returns the most relevant answer. Returns null if no matching answer is found.

Untrusted display-only summary

Tool to retrieve email client bounce statistics from Gleap. Use when you need to analyze email delivery failures and bounce rates over time. The statistics can be filtered by date range, grouped by time intervals (day, month, year), and filtered by specific email server configurations.

Untrusted display-only summary

Tool to retrieve email client usage statistics from Gleap. Returns metrics such as sent emails, bounces, spam reports, and open rates. Use when you need to analyze email delivery performance, track email engagement, or monitor email client behavior over time. Note: The API typically requires startDate and endDate para…

Untrusted display-only summary

Tool to retrieve email overview statistics from Gleap. Use when you need to analyze email campaign performance metrics such as sent, delivered, opened, clicked, bounced emails, and engagement rates over a specified time period.

Untrusted display-only summary

Tool to retrieve fact data for various statistics from Gleap. Use when you need statistical insights about tickets, AI interactions, help center engagement, or SLA performance for a specific time period.

Untrusted display-only summary

Retrieve heatmap data for activity patterns in Gleap. Use when you need to visualize busiest hours per weekday or comment activity patterns. Returns aggregated data showing activity distribution across time dimensions, helpful for identifying peak usage times and activity trends.

Untrusted display-only summary

Tool to retrieve statistics list data from Gleap. Use when you need to access performance metrics, analytics, or reports. Supports various report types including team performance, article statistics, ticket ratings, SLA reports, and more. Results can be filtered by date range, grouped by time intervals, and paginated…

Untrusted display-only summary