Gleap

Tool to delete a cobrowse product tour by its ID. Use when you need to remove a cobrowse product tour from the project.

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Tool to delete an engagement email by its ID. Use when you need to remove an email from the project's engagement emails list.

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Tool to delete an engagement modal from a Gleap project. Use when you need to remove a modal by its ID.

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Tool to delete an engagement news article. Use when you need to remove a news article from the project by its news ID.

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Tool to delete an engagement product tour by its ID. Use when you need to remove a product tour from the project's engagement product tours list.

Untrusted display-only summary

Tool to delete an engagement push notification by its ID. Use when you need to remove a push notification from the project's engagement push notifications list.

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Tool to delete an engagement survey. Use when you need to remove a survey from the project by its survey ID.

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Tool to delete an engagement tooltip. Use when you need to remove a tooltip from the project by its tooltip ID.

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Tool to delete an engagement WhatsApp message by its ID. Use when you need to remove a WhatsApp message from the project's engagement WhatsApp messages list.

Untrusted display-only summary

Tool to delete a help center collection by ID. Use when you need to permanently remove a collection from the help center.

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Tool to delete a help center redirect. Use when you need to remove a redirect from the help center by its redirect ID.

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Tool to delete a message (comment) from a bug or ticket. Use when you need to permanently remove a comment from a bug/ticket conversation.

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Tool to delete a message template. Use when you need to remove a message template from the project by its template ID.

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Delete all AI content batches except the current batch. Use when cleaning up old AI content and keeping only the latest batch by providing its ID.

Untrusted display-only summary

Tool to delete a QA answer (snippet) from a Gleap project. Use when removing help center content or AI assistant snippets.

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Tool to delete a session from a Gleap project. Use when you need to remove session data by providing both project ID and session ID.

Untrusted display-only summary

Tool to delete a session by ID. Use when you need to remove a specific session from the system.

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Tool to delete a team by ID. Use when you need to permanently remove a team from the project.

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Tool to delete a ticket by ID. Use when you need to permanently remove a ticket from the system.

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Tool to export sessions for the authenticated project in CSV format. Use when you need to export session data for analysis, reporting, or backup purposes. Returns comprehensive session information in CSV format including user details, activity data, and metadata. Use limit and skip parameters to control pagination for…

Untrusted display-only summary

Tool to export statistics list data as CSV from Gleap. Use when you need to export performance metrics, analytics, or reports. Supports various report types including team performance, article statistics, ticket ratings, SLA reports, and more. Results can be filtered by date range, grouped by time intervals, and pagin…

Untrusted display-only summary

Tool to generate an AI-powered draft reply for a ticket. Use when you need to automatically create a contextual response based on the ticket content, similar tickets, and knowledge base articles. The AI analyzes the ticket and suggests an appropriate reply that can be reviewed and sent.

Untrusted display-only summary

Tool to generate AI-powered tracker ticket data from an existing ticket. Use when you need to automatically create a title and description for a tracker ticket based on a source ticket's content. The AI analyzes the source ticket and generates appropriate metadata.

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Tool to retrieve a specific engagement checklist by its ID. Use after obtaining a valid checklistId.

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Tool to retrieve a help center collection by ID. Use when you need to fetch specific collection details by its ID.

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Tool to retrieve AI content by its content ID. Use when you need to fetch specific AI-generated or AI-managed content from Gleap's AI content system.

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Tool to retrieve articles in a help center collection. Use when you have a helpcenterCollectionId and want to list its articles. Supports pagination via limit and skip parameters.

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Retrieves all engagement chat messages from the current Gleap project. Use this action to: - List all chat conversations across all sessions - Review customer support interactions and message history - Analyze chat engagement data and message patterns - Export or audit chat communications Returns messages sorted by cr…

Untrusted display-only summary

Retrieves all help center collections for the authenticated project. Collections are organizational containers in the help center that group related articles. Each collection can contain articles and nested sub-collections. Use this action to: - Get an overview of all collections in the help center - Check collection…

Untrusted display-only summary

Retrieves all pending invitations for a project. Use this to list users who have been invited to join the project but haven't accepted yet. The project context is automatically determined from the authentication headers.

Untrusted display-only summary