Dialpad

Updates an existing contact's information in the Dialpad system. This endpoint allows you to modify various details of a contact, including their name, company, contact information, and job details. It's particularly useful for keeping contact records up-to-date or correcting information. The endpoint requires at leas…

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Updates an existing contact event subscription in the Dialpad system. This endpoint allows you to modify the configuration of a subscription, including changing the contact type it listens for, enabling or disabling the subscription, and associating it with a different logging endpoint. Use this when you need to adjus…

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This endpoint updates the Enhanced 911 (E911) address for a specific office in Dialpad. It allows you to modify crucial location information used by emergency services to accurately locate the office in case of an emergency call. The endpoint can update the address for the office itself and optionally for all users as…

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Updates the E911 address for a specified user in the Dialpad system. This endpoint allows you to modify the emergency location information associated with a user's account, ensuring accurate dispatch of emergency services if needed. The updated address will be used for E911 services, which provide precise location dat…

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Updates an existing custom Interactive Voice Response (IVR) workflow in the Dialpad system. This endpoint allows you to modify the name and description of a specific IVR identified by its unique ID. Use this when you need to rename an IVR or update its description to reflect changes in its purpose or functionality. Th…

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Updates the duty status of a specific call center operator in Dialpad. This endpoint allows you to change an operator's availability and optionally provide a reason for their status. Use this when you need to manage operator schedules, indicate break times, or adjust availability in real-time. The endpoint is crucial…

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Updates the privacy settings of a specific recording share link in Dialpad. This endpoint allows you to modify who can access a shared call recording by changing its privacy state. Use this when you need to adjust the visibility of a recording, such as making it public for external sharing or restricting it to company…

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Updates the configuration of a specific Dialpad room identified by its ID. This endpoint allows you to modify the room's name and manage its assigned phone numbers. Use this when you need to rename a room, update its phone number assignments, or reorder existing phone numbers. The endpoint is particularly useful for m…

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The UpdateScheduledReport endpoint allows you to modify the settings of an existing scheduled report in Dialpad. This powerful tool enables fine-tuning of report generation parameters, including frequency, timing, type, and scope. Use this endpoint when you need to adjust report schedules, change report types, update…

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Updates an existing SMS event subscription in the Dialpad API. This endpoint allows you to modify various aspects of an SMS subscription, such as its direction, enabled status, associated endpoint, and target settings. Use this when you need to change the configuration of an existing SMS event subscription to adjust i…

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This endpoint allows you to update various aspects of a user's profile and settings in the Dialpad system. It provides comprehensive control over user management, including personal information, administrative roles, communication settings, and account status. Use this endpoint when you need to modify existing user da…

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Validates a callback request for the Dialpad system. This endpoint is used to check if a callback can be successfully initiated for a given call center and phone number. It helps ensure that the necessary information is correct and available before actually placing the callback. Use this endpoint when you need to veri…

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