All integrations
CU
Catalogue metadata onlymarketing automationv20260826_00

CUSTOMERIO

Customer.io

Customer.io is a customer engagement platform that enables businesses to send targeted messages to their customers through various channels, including email, SMS, and push notifications.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

24

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

customerio_app_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • App API Keygeneric_api_key · stringRequired
  • Regionregion · stringOptional

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 1–24 of 24 actions

Add Person to Group

CUSTOMERIO_ADD_PERSON_TO_GROUP

Tool to add people to a group in Customer.io. Groups represent objects like companies, accounts, or projects that people belong to. Use when you need to establish relationships between people and organizational entities.

Untrusted display-only summary

Create Profile Alias

CUSTOMERIO_CREATE_ALIAS

Tool to create an alias to merge multiple profiles in Customer.io. Use when you need to support multiple identifiers for a single person. The alias operation moves all data from the previous_id profile to the user_id profile, consolidating them into a single canonical profile.

Untrusted display-only summary

Suppress Customer Profile

CUSTOMERIO_CUSTOMER_IO_SUPPRESS_PERSON

Suppress a customer profile to permanently delete it and prevent re-adding with the same identifier. IMPORTANT: This action requires Track API credentials (Basic Auth with siteId:apiKey), not App API credentials. Suppression also deletes the customer profile - you don't need to call a separate delete endpoint. Use thi…

Untrusted display-only summary

Get Integrations

CUSTOMERIO_GET_INTEGRATIONS

Tool to retrieve a list of integrations in your workspace. Use when you need to discover configured integrations.

Untrusted display-only summary

Get Messages

CUSTOMERIO_GET_MESSAGES

Tool to retrieve a list of messages sent from your workspace. Use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.

Untrusted display-only summary

Get Segment Details

CUSTOMERIO_GET_SEGMENT_DETAILS

Tool to retrieve details of a specific segment. Use after identifying the segment ID from list segments.

Untrusted display-only summary

Get Segment Membership

CUSTOMERIO_GET_SEGMENT_MEMBERSHIP

Tool to retrieve people in a specific segment. Use when you need to page through segment membership after identifying segment ID.

Untrusted display-only summary

Get Segments

CUSTOMERIO_GET_SEGMENTS

Tool to retrieve a list of segments in your workspace. Use when you need to fetch all segments after configuring segment rules.

Untrusted display-only summary

Get Trigger

CUSTOMERIO_GET_TRIGGER

Retrieves details about a specific API-triggered broadcast, including trigger ID, campaign ID, creation timestamp, recipient filter criteria, and personalization data. Use this after triggering a broadcast to verify its configuration and check the data used for message personalization.

Untrusted display-only summary

Get Broadcast Triggers

CUSTOMERIO_GET_TRIGGERS

Retrieve all API trigger instances for a specific broadcast/campaign. Returns trigger metadata including IDs, creation timestamps, and processing status. Use after triggering a broadcast to list all its trigger executions.

Untrusted display-only summary

Get Customer.io Workspace Webhooks

CUSTOMERIO_GET_WEBHOOKS

Retrieves all reporting webhook configurations from the Customer.io workspace. Reporting webhooks send event notifications (message sent, opened, clicked, etc.) to your specified endpoints. Use this to list all configured webhooks and their settings including subscribed events, endpoints, and status. Returns an empty…

Untrusted display-only summary

Identify Person

CUSTOMERIO_IDENTIFY_PERSON

Tool to identify a person and assign traits to them in Customer.io. Creates a new person profile if it doesn't exist, or updates an existing one. Use when adding new users, updating user profiles, or tracking anonymous visitors. Either user_id or anonymous_id must be provided.

Untrusted display-only summary

List Collections

CUSTOMERIO_LIST_COLLECTIONS

Tool to list all Collections metadata. Use when you need to retrieve current details of each Collection in your workspace.

Untrusted display-only summary

List IP Addresses

CUSTOMERIO_LIST_IP_ADDRESSES

Tool to retrieve the list of IP addresses used by Customer.io for sending messages. Use when you need to allowlist or configure firewall rules for Customer.io's sending infrastructure.

Untrusted display-only summary

List Newsletters

CUSTOMERIO_LIST_NEWSLETTERS

Tool to list all newsletters. Use when paginating through newsletter metadata.

Untrusted display-only summary

List Snippets

CUSTOMERIO_LIST_SNIPPETS

Tool to list all snippets in your workspace. Use when you need to retrieve all reusable content snippets for templating or dynamic content insertion.

Untrusted display-only summary

List Transactional Messages

CUSTOMERIO_LIST_TRANSACTIONAL_MESSAGES

Lists all transactional message templates in your Customer.io workspace. Returns the ID and name (trigger name) for each template. Use this when you need to discover available transactional message templates or retrieve their IDs for sending messages via the API.

Untrusted display-only summary

Report Push Notification Events

CUSTOMERIO_REPORT_PUSH_EVENTS

Tool to report push notification events to Customer.io. Use when you need to track device-side push events (opened, converted, delivered). IMPORTANT: This endpoint is deprecated. Use the metrics endpoint instead for reporting push events. This action requires Track API credentials (Basic Auth with siteId:apiKey), not…

Untrusted display-only summary

Send Batch CDP Calls

CUSTOMERIO_SEND_BATCH

Send multiple CDP calls (identify, track, page, screen, group, alias) in a single batch request. Use this to efficiently send multiple events or profile updates in one API call. The batch endpoint supports up to 500KB total with 32KB per individual call. Each call in the batch can be a different type (identify, track,…

Untrusted display-only summary

Track Event

CUSTOMERIO_TRACK_EVENT

Tool to send an event associated with a person in Customer.io. Records actions users take, along with properties that describe the action. Use when you need to track user behavior, conversions, or custom events for segmentation and campaigns.

Untrusted display-only summary

Track Page View

CUSTOMERIO_TRACK_PAGE

Tool to track page view events for website visitors in Customer.io. Use when recording user navigation or page impressions on your website. IMPORTANT: This action requires CDP API credentials (Bearer token), not Track API or App API credentials. Either user_id or anonymous_id must be provided to identify the viewer. I…

Untrusted display-only summary

Track Screen View

CUSTOMERIO_TRACK_SCREEN

Track mobile screen views in Customer.io for analytics and user journey tracking. Records when a user views a screen in your mobile app. Use this when you need to: - Track user navigation patterns in mobile apps - Record screen views for engagement analytics - Trigger workflows based on specific screen visits - Build…

Untrusted display-only summary

Trigger Broadcast

CUSTOMERIO_TRIGGER_BROADCAST

Manually trigger a Customer.io broadcast/campaign to send messages to a defined audience. Use this when you need to: - Send a pre-configured broadcast to specific recipients (by ID or email) - Override the broadcast's default UI-defined audience with custom filtering - Provide personalization data for Liquid template…

Untrusted display-only summary

Unsubscribe from Delivery

CUSTOMERIO_UNSUBSCRIBE_DELIVERY

Tool to handle custom unsubscribe requests for email deliveries in Customer.io. Use when you need to unsubscribe a person from emails and attribute the action to a specific delivery. IMPORTANT: This action requires Track API credentials (Basic Auth with siteId:apiKey), not App API credentials. The unsubscribe action s…

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.