Pakkawork
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CR
Catalogue metadata onlycustomer supportv00000000_00

CRISP

Crisp

Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

12

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

crisp_website_token

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • Website IDprefix.one · stringRequired
  • Website Token Identifiertoken_identifier · stringRequired
  • Website Token Keytoken_key · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.
Actions (12)Triggers (0)

Showing 1–12 of 12 actions

Assign Conversation

CRISP_ASSIGN_CONVERSATION

Assign a conversation to one operator or explicitly remove its current operator assignment.

Untrusted display-only summary

Get Conversation

CRISP_GET_CONVERSATION

Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.

Untrusted display-only summary

Get People Profile

CRISP_GET_PEOPLE_PROFILE

Get one customer profile by its Crisp people ID or exact email address.

Untrusted display-only summary

List Conversation Messages

CRISP_LIST_CONVERSATION_MESSAGES

Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.

Untrusted display-only summary

List Conversations

CRISP_LIST_CONVERSATIONS

List or search workspace conversations with support-focused filters, one page at a time.

Untrusted display-only summary

List Inboxes

CRISP_LIST_INBOXES

List configured Crisp inboxes and their operator/team membership, one page at a time.

Untrusted display-only summary

List Operators

CRISP_LIST_OPERATORS

List workspace operators and pending members with their IDs, roles, and current availability.

Untrusted display-only summary

List People Profiles

CRISP_LIST_PEOPLE_PROFILES

List or search customer profiles by text, creation date, and sort order, one page at a time.

Untrusted display-only summary

Move Conversation to Inbox

CRISP_MOVE_CONVERSATION_TO_INBOX

Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.

Untrusted display-only summary

Send Conversation Message

CRISP_SEND_CONVERSATION_MESSAGE

Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.

Untrusted display-only summary

Update Conversation Meta

CRISP_UPDATE_CONVERSATION_META

Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.

Untrusted display-only summary

Update Conversation State

CRISP_UPDATE_CONVERSATION_STATE

Set a conversation to pending, unresolved, or resolved.

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.