All integrations
CH
Catalogue metadata onlycommunicationv00000000_00

CHARLA

Charla

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

9

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

charla_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • API Keygeneric_api_key · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 1–9 of 9 actions

Create Knowledge Base Article

CHARLA_CREATE_KB_ARTICLE

Create a knowledge base article. Charla generates its URL slug from the title and may use it for chatbot training according to the property's AI settings. Defaults to a private draft.

Untrusted display-only summary

Delete Knowledge Base Article

CHARLA_DELETE_KB_ARTICLE

Permanently delete one knowledge base article by ID. This cannot be undone, and deleting an already-missing article fails.

Untrusted display-only summary

Get Contact

CHARLA_GET_CONTACT

Return one contact in the connected Charla property by UUID.

Untrusted display-only summary

Get Knowledge Base Article

CHARLA_GET_KB_ARTICLE

Return the full content and metadata of one knowledge base article by ID.

Untrusted display-only summary

List Contacts

CHARLA_LIST_CONTACTS

Return one page of contacts for the connected Charla property, ordered by most recently modified.

Untrusted display-only summary

List Conversations

CHARLA_LIST_CONVERSATIONS

Export one page of conversations grouped by contact for the connected Charla property, including message history.

Untrusted display-only summary

List Knowledge Base Articles

CHARLA_LIST_KB_ARTICLES

Return one page of knowledge base article summaries for the connected Charla property, newest first.

Untrusted display-only summary

List Knowledge Base Categories

CHARLA_LIST_KB_CATEGORIES

Return all knowledge base categories available in the connected Charla property.

Untrusted display-only summary

Update Knowledge Base Article

CHARLA_UPDATE_KB_ARTICLE

Replace every writable field of an existing knowledge base article. Charla regenerates the URL slug from the replacement title and may retrain chatbot content according to the property's AI settings.

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.