All integrations
SU
Catalogue metadata onlycustomer supportv20260828_00

SUPPORTBEE

Supportbee

SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

41

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

supportbee_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • Account Subdomainsubdomain · stringRequired
  • SupportBee API Tokengeneric_token · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 31–41 of 41 actions

Search SupportBee Tickets

SUPPORTBEE_SEARCH_TICKETS

Tool to search SupportBee tickets. Use when you need to find tickets by query with pagination.

Untrusted display-only summary

Show Ticket Reply

SUPPORTBEE_SHOW_TICKET_REPLY

Tool to fetch a specific reply for a SupportBee ticket. Use when you need details of a single reply by ticket and reply IDs.

Untrusted display-only summary

Show SupportBee User or Customer Group

SUPPORTBEE_SHOW_USER_OR_CUSTOMER_GROUP

Retrieves details of a SupportBee user (agent/admin) or customer group by their ID. Use this action when you need to fetch profile information like name, email, role, or timestamps for a specific user whose ID you already have (e.g., from a ticket response).

Untrusted display-only summary

Trash SupportBee Ticket

SUPPORTBEE_TRASH_TICKET

Tool to trash a SupportBee ticket by its ID. Use when you need to remove a ticket into the trash folder.

Untrusted display-only summary

Unarchive SupportBee Ticket

SUPPORTBEE_UNARCHIVE_TICKET

Tool to unarchive a SupportBee ticket by its ID. Use when you need to restore an archived ticket back to active status.

Untrusted display-only summary

Unassign Ticket from Team

SUPPORTBEE_UNASSIGN_TICKET_FROM_TEAM

Tool to un-assign a ticket from its assigned team. Use when you need to remove the current team ownership before reassigning or closing the ticket.

Untrusted display-only summary

Unassign User From Ticket

SUPPORTBEE_UNASSIGN_TICKET_FROM_USER

Tool to un-assign a ticket from its assigned user/agent. Use when you need to remove the current user ownership before reassigning to a different user or closing the ticket.

Untrusted display-only summary

Unmark SupportBee Ticket as Spam

SUPPORTBEE_UNMARK_TICKET_AS_SPAM

Tool to unmark a SupportBee ticket as spam. Use when a ticket was incorrectly flagged as spam.

Untrusted display-only summary

Untrash SupportBee Ticket

SUPPORTBEE_UNTRASH_TICKET

Restores a trashed SupportBee ticket back to active status. Use when you need to recover a ticket that was previously moved to trash.

Untrusted display-only summary

Update Snippet

SUPPORTBEE_UPDATE_SNIPPET

Update an existing snippet (canned response) in SupportBee. Use this to modify the name, content, or tags of a snippet. To find snippet IDs, use the 'Fetch Snippets' action first.

Untrusted display-only summary

Update SupportBee User

SUPPORTBEE_UPDATE_USER

Update an existing SupportBee user's profile information including name, email, role, avatar, or signature. This action modifies user account details via the SupportBee API. You can update one or multiple fields in a single request. Commonly used to change user roles (agent/admin), update contact information, or custo…

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.