API_KEY
supportbee_api_key
Developer setup
No fields declared in this snapshot.
User connection
- Account Subdomainsubdomain · stringRequired
- SupportBee API Tokengeneric_token · stringRequired
SUPPORTBEE
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.
Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.
Pakkawork boundary
Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.
41
Action summaries
Display-only definitions
0
Trigger types
Not installed instances
1
Auth modes
Field names, never values
No
Execution
No runtime adapter
Authentication map
API_KEY
No fields declared in this snapshot.
Capability index
Showing 31–41 of 41 actions
SUPPORTBEE_SEARCH_TICKETS
Tool to search SupportBee tickets. Use when you need to find tickets by query with pagination.
Untrusted display-only summary
SUPPORTBEE_SHOW_TICKET_REPLY
Tool to fetch a specific reply for a SupportBee ticket. Use when you need details of a single reply by ticket and reply IDs.
Untrusted display-only summary
SUPPORTBEE_SHOW_USER_OR_CUSTOMER_GROUP
Retrieves details of a SupportBee user (agent/admin) or customer group by their ID. Use this action when you need to fetch profile information like name, email, role, or timestamps for a specific user whose ID you already have (e.g., from a ticket response).
Untrusted display-only summary
SUPPORTBEE_TRASH_TICKET
Tool to trash a SupportBee ticket by its ID. Use when you need to remove a ticket into the trash folder.
Untrusted display-only summary
SUPPORTBEE_UNARCHIVE_TICKET
Tool to unarchive a SupportBee ticket by its ID. Use when you need to restore an archived ticket back to active status.
Untrusted display-only summary
SUPPORTBEE_UNASSIGN_TICKET_FROM_TEAM
Tool to un-assign a ticket from its assigned team. Use when you need to remove the current team ownership before reassigning or closing the ticket.
Untrusted display-only summary
SUPPORTBEE_UNASSIGN_TICKET_FROM_USER
Tool to un-assign a ticket from its assigned user/agent. Use when you need to remove the current user ownership before reassigning to a different user or closing the ticket.
Untrusted display-only summary
SUPPORTBEE_UNMARK_TICKET_AS_SPAM
Tool to unmark a SupportBee ticket as spam. Use when a ticket was incorrectly flagged as spam.
Untrusted display-only summary
SUPPORTBEE_UNTRASH_TICKET
Restores a trashed SupportBee ticket back to active status. Use when you need to recover a ticket that was previously moved to trash.
Untrusted display-only summary
SUPPORTBEE_UPDATE_SNIPPET
Update an existing snippet (canned response) in SupportBee. Use this to modify the name, content, or tags of a snippet. To find snippet IDs, use the 'Fetch Snippets' action first.
Untrusted display-only summary
SUPPORTBEE_UPDATE_USER
Update an existing SupportBee user's profile information including name, email, role, avatar, or signature. This action modifies user account details via the SupportBee API. You can update one or multiple fields in a single request. Commonly used to change user roles (agent/admin), update contact information, or custo…
Untrusted display-only summary
Provenance
The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.
Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.