PagerDuty

Retrieves aggregated incident analytics data for all incidents in PagerDuty. Use when you need comprehensive incident metrics across teams, services, and escalation policies.

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Get aggregated metrics for all users across the account. Returns user adoption and engagement metrics including mobile app downloads, escalation policy assignments, sign-up rates, and notification method configuration. Use when analyzing user adoption patterns, identifying users who need onboarding support, or generat…

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Retrieves raw response data from a single incident in PagerDuty. Use this when you need detailed information about who was asked to respond to a specific incident and their response status.

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Get raw user analytics data from PagerDuty. Use when you need detailed user activity and configuration metrics for analysis and reporting.

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Get detailed information about a single incident type. Accepts either an incident type id, or an incident type name. Incident Types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident. > ### Early Access > This endpoint is in Early Access…

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Get a custom field for an incident type. Custom Fields (CF) are a feature which will allow customers to extend Incidents with their own custom data, to provide additional context and support features such as customized filtering, search and analytics. Custom Fields can be applied to different incident types. > ### Ear…

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Retrieves details of a specific incident workflow trigger by ID. Incident workflow triggers define when and how workflows are activated - either automatically based on conditions (conditional), manually by responders (manual), or for specific incident types (incident_type). The response includes the trigger type, asso…

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Retrieves a list of audit records from the PagerDuty system. This endpoint allows users to access logs of configuration changes made to PagerDuty resources, such as account objects. The records are sorted by execution time, with the newest records appearing first. This tool is particularly useful for tracking and revi…

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Retrieves detailed information about a specific automation action in PagerDuty's incident management platform. This endpoint allows users to fetch the configuration and attributes of a predefined automation action by its unique identifier. It's particularly useful when you need to review or audit the settings of an ex…

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Retrieves detailed information about a specific Automation Action Runner in PagerDuty. This endpoint allows users to fetch the configuration, status, and other relevant details of a Runner by providing its unique identifier. It's particularly useful for monitoring the health and settings of individual Runners, which a…

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Lists all automation action runners in your PagerDuty account. Runners are the execution environments that perform automation actions during incident response. Each runner can be a Runbook Automation instance or a Sidecar runner. This endpoint returns details about each runner including its type, name, description, co…

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Retrieves detailed information about a specific team's association with an automation action in PagerDuty. This endpoint returns the details of how a particular team is linked to an automation action, which is useful for auditing access control, managing team permissions, and understanding which teams can execute spec…

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List Business Services sorted by impacted status. Returns all business services in the account, sorted with impacted services first, followed by non-impacted services.

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Retrieves the current priority threshold settings for all business services in PagerDuty. This endpoint allows users to fetch the configured thresholds that determine incident prioritization and escalation for each business service. It should be used when auditing or reviewing the current priority configurations acros…

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Retrieves a list of subscribers for a specific business service in PagerDuty. This endpoint allows you to fetch all users or teams configured to receive notifications for incidents related to the specified business service. It's useful for auditing who is responsible for responding to issues within a particular servic…

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Retrieves detailed information about a specific cache variable associated with a particular service within an event orchestration in PagerDuty. This endpoint allows you to access the current state and configuration of a cache variable, which can be crucial for understanding and troubleshooting event orchestration work…

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Lists all cache variables configured for a Service Event Orchestration. Cache variables store dynamic event data that can be used in service-level routing and automation workflows. Returns detailed configurations including variable types (recent_value, trigger_event_count, or external_data), conditions for updates, en…

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Retrieves detailed information about a specific escalation policy in PagerDuty. This endpoint allows you to fetch the complete configuration of an escalation policy, including its name, description, escalation rules, and associated services. Use this when you need to review or audit an existing escalation policy's set…

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Retrieves a list of integrations associated with a specific event orchestration in PagerDuty. This endpoint allows users to fetch all the integrations that are configured for a particular event orchestration, providing insights into how incidents are being routed and managed. It's useful for auditing the current setup…

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Retrieves detailed information about a specific event orchestration in PagerDuty using its unique identifier. This endpoint allows users to fetch the configuration and settings of a particular event orchestration, which is crucial for understanding and analyzing how incidents are being managed and automated within the…

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Lists all cache variables configured for a specific Global Event Orchestration. Cache variables store dynamic data extracted from events, enabling complex routing rules and automation workflows based on event history and context. Returns up to 100 cache variables per orchestration with their configuration, conditions,…

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Get the Global Orchestration configuration for an Event Orchestration. Returns the global-level routing rules and configurations that process all events sent to this orchestration before they reach service-specific rules. The response includes rule sets (starting with 'start' set), catch-all actions, parent orchestrat…

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Retrieves detailed information about a specific integration associated with an event orchestration in PagerDuty. This endpoint allows you to fetch the configuration and settings of a particular integration within the context of an event orchestration. Use this when you need to inspect or verify the setup of an integra…

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Retrieves a specific extension schema from PagerDuty by its unique identifier. Extension schemas are pre-defined templates that define how PagerDuty integrates with external systems (like webhooks, Slack, Amazon EventBridge, ServiceNow, etc.). Each schema contains configuration details, supported webhook event types (…

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Retrieves detailed information about a specific impact level configuration on a PagerDuty status page. Impacts are predefined severity descriptors (such as 'Minor', 'Major', or 'Critical') that describe how business services are affected during incidents. This endpoint returns the configuration details for a specific…

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Retrieves detailed information about a specific alert associated with a particular incident in PagerDuty. This endpoint is used when you need to access the properties and current state of an individual alert within the context of its parent incident. It's particularly useful for tracking the progression of an alert, u…

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Retrieves all log entries associated with a specific incident in PagerDuty. This endpoint provides a comprehensive history of actions, notifications, and status changes related to the incident. It should be used when detailed information about the lifecycle of an incident is needed, such as for post-incident reviews,…

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Retrieves detailed information about a specific incident workflow action by its ID. An incident workflow action is a reusable automation step that can be used in incident workflows. This endpoint returns the action's metadata including its name, description, inputs, outputs, and configuration details. Use this when yo…

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Lists all incident workflows configured in your PagerDuty account. Incident workflows are automated sequences of actions that execute during incident response to streamline processes like notifications, status updates, and integrations. This read-only endpoint retrieves workflow metadata including names, descriptions,…

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Retrieves a list of all available actions that can be used in incident workflows within PagerDuty. This endpoint provides information about the various automated tasks and responses that can be configured to streamline incident management processes. It should be used when setting up or modifying incident workflows to…

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