All integrations
HE
Catalogue metadata onlycustomer supportv20260615_00

HELPWISE

Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

Description is untrusted, display-only upstream metadata. It never becomes policy, OAuth scope authority, or an agent instruction.

Pakkawork boundary

Research catalogue metadata only. No Pakkawork OAuth, credential, host, quota, executor, or verifier is enabled.

No Pakkawork execution adapter is enabled. Hosted account-authorisation availability is workspace-specific and checked separately in the dashboard.Check workspace connection options
Attributed source

37

Action summaries

Display-only definitions

0

Trigger types

Not installed instances

1

Auth modes

Field names, never values

No

Execution

No runtime adapter

Authentication map

What setup is declared?

Only field names, types, and required markers are shown. Secret values, default auth URLs, credential material, and inferred OAuth scopes are excluded.
API_KEY

API_KEY

helpwise_api_key

Provider setup

Developer setup

No fields declared in this snapshot.

User connection

  • Helpwise API Keygeneric_api_key · stringRequired
  • Helpwise API Secretgeneric_secret · stringRequired

Capability index

Actions and trigger definitions

Static summaries are available. Live schemas remain disabled until PROVIDER_HUB_API_KEY is configured server-side.

Showing 31–37 of 37 actions

Get Helpwise Webhooks

HELPWISE_GET_WEBHOOKS

Tool to retrieve Helpwise webhooks. Use when you need to list and paginate all webhook configurations.

Untrusted display-only summary

Search Helpwise Contacts

HELPWISE_SEARCH_CONTACTS

Tool to search contacts by term with pagination. Use when you need to find contacts by name, email, phone, or other contact attributes.

Untrusted display-only summary

Update Helpwise Contact

HELPWISE_UPDATE_CONTACT

Tool to update an existing Helpwise contact. Use when you need to modify contact details or custom attributes.

Untrusted display-only summary

Update Mailbox

HELPWISE_UPDATE_MAILBOX

Updates an existing Helpwise mailbox. Use this action to modify mailbox settings such as display name, email address, team assignment, email signature, or default status. At least one field must be provided for update. Obtain the mailbox_id from the Get Mailboxes action.

Untrusted display-only summary

Update Helpwise Message

HELPWISE_UPDATE_MESSAGE

Tool to update an existing message. Use when you need to modify message content by its ID.

Untrusted display-only summary

Update Helpwise Tag

HELPWISE_UPDATE_TAG

Updates an existing tag's name and/or color in Helpwise. Use this action when you need to rename a tag or change its visual appearance. You must have the tag's ID before calling this action - obtain it using HELPWISE_GET_TAG or from the Helpwise UI.

Untrusted display-only summary

Update Helpwise Template

HELPWISE_UPDATE_TEMPLATE

Updates an existing Helpwise email template by modifying its name, subject, and/or HTML content. Use this action when you need to: - Change the display name of a template - Update the subject line (including placeholders) - Modify the HTML content/body of the template Prerequisites: - You must have the template_id (ob…

Untrusted display-only summary

Provenance

Versioned facts, explicit trust.

The detail snapshot comes from an attributed MIT-licensed repository revision. Safe local icons use exact-match CC0 Simple Icons symbols; unmatched brands use monograms.

Repository
https://github.com/provider-directoryHQ/provider-directory
Commit
85e33f6a81dfe987f6fc3637d48d45052cea8ca5
Generated
2026-09-12
Trust policy
untrusted_display_only

Remote text is plain display metadata only. It must never become an agent prompt, execution policy, OAuth grant, or executable instruction.